How to Transition to a PETKIT Litter Box
Acclimating Tips
6.6M PETKIT families tried, tested, and shared.
Step 1
Start Gradually
It’s okay if your cat doesn’t use the new box right away. Place it next to the old one and let your cat explore at their own pace. Most hesitation is about change, not rejection. Keep the old box for now, and slowly retire it once your cat is comfortable.
Step 2
Make It Feel Familiar
You can always add a small scoop of used litter into the new box. Familiar scent helps signal that it’s safe.
Step 3
Start with the Automation Off
Turn auto-clean OFF at first. Let your cat get comfortable before introducing movement.
Step 4
Adjust the Strategy
Scoop the new litter box more often at first, and gradually cut back on cleaning the old one. Cats are picky about smells, and a fresh box makes them more likely to explore and start using it.
Step 5
If They’re Still Hesitant
Sometimes it’s the little things. If your cat still seems unsure, take a quick look at the surroundings. Loud appliances, busy spaces, or frequent changes can make some cats cautious. A calm, consistent setup can help them feel safe enough to give it a try.
Step 6
Reinforce Positive Moments
If your cat investigates or uses the new box, offer calm praise or a small reward. Gentle encouragement builds confidence.
Step 7
Stay Patient
Some cats adjust in a day. Others take a few weeks or more. Slow progress is still progress. They’ll get there and PETKIT is right here with you.
Change is a transition for both of you, so don't worry if it's not an instant match. Once PETKIT fits into your day, you’ll love the new normal (and you definitely won't miss the scooping).
Some Might Ask...
How do I check whether my model is suitable?
Read the user manual for your exact litter-box model before use. Suitability, sensors and setup instructions vary by model.
What kind of litter can I use?
Use only the litter types listed in the manual for your exact model. Litter choice and sifter requirements vary by product.
Can a kitten use the litter box?
Check the model-specific manual for minimum weight, age and suitability guidance before use.
Where should I place the litter box?
Place the litter box on a flat, stable surface with the clearances required in the matching user manual.
Why can a cleaning cycle pause?
On models with sensors, cleaning behaviour can change when activity is detected. Follow the troubleshooting instructions for your exact model.
What PETKIT App functions are available?
App functions vary by product, region and app version. Check the current product page and app information for the paired model.