Contact PETKIT NZ | Customer Support & Inquiries

PETKIT New Zealand

We're here to help.

For product support, order enquiries, and wholesale requests, please use the details below so we can direct you to the right team.

Response Time

1–2 business days

Support Path

Please contact your retailer first

Business Contact

Wholesale and distribution enquiries

For after-sales support, please contact the retailer you purchased from first. They can assist with the initial support process.

Please allow 1–2 business days for a reply.

For wholesale, retail partnership, and distribution enquiries, please contact us below.

This is usually the fastest way to start the after-sales process.

Please have your order number, SN code, and clear photos or videos ready, as these are often helpful for troubleshooting.